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Clieni Media

Receivables management & dunning

Clieni Media reminds your customers of open invoices, friendly and firm, by phone, email and letter. More payments without damaging the customer relationship.

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Typical uses

  1. [01]Payment reminders before court proceedings
  2. [02]Instalment agreements according to your rules
  3. [03]Clarifying questions about invoices

How it works

  1. 01

    Clarify needs

    Which requests, which hours, which languages, which volume? We capture everything in one call.

  2. 02

    Guide & onboarding

    Call guide, answers to common questions, escalation paths. The team gets to know your business.

  3. 03

    Go live

    Call forwarding, inbox or chat are connected. From then on our team answers in your name.

  4. 04

    Reports & refinement

    Regular reports, feedback from conversations and ongoing process improvement.

Team in Germany
Our call centre team works exclusively in Germany, in all languages spoken in Europe.
Data protection
A data processing agreement under Art. 28 GDPR and EU data processing are included as standard.
Billing
Per minute or as a dedicated team, depending on volume and availability. You get a quote after the intro call.

Frequently asked

Do you also handle court proceedings?

We handle out-of-court receivables management. For court steps you work with your law firm or a collection agency.

Which languages does the team work in?

In all languages spoken in Europe. The team is based exclusively in Germany.

Is the service GDPR compliant?

Yes. A data processing agreement under Art. 28 GDPR and EU data processing are included as standard.

More call centre services

Let us pick up.

Tell us which channels, hours and languages you need. You get a concrete quote.

Request a quote →Call 030 70016542