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Clieni Media

Data & CRM maintenance

Clieni Media keeps your customer data up to date: removing duplicates, completing contacts, maintaining status. Clean data is the basis for sales and service.

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Typical uses

  1. [01]Clean-up after system changes
  2. [02]Ongoing maintenance after calls and enquiries
  3. [03]Enriching contacts

How it works

  1. 01

    Clarify needs

    Which requests, which hours, which languages, which volume? We capture everything in one call.

  2. 02

    Guide & onboarding

    Call guide, answers to common questions, escalation paths. The team gets to know your business.

  3. 03

    Go live

    Call forwarding, inbox or chat are connected. From then on our team answers in your name.

  4. 04

    Reports & refinement

    Regular reports, feedback from conversations and ongoing process improvement.

Team in Germany
Our call centre team works exclusively in Germany, in all languages spoken in Europe.
Data protection
A data processing agreement under Art. 28 GDPR and EU data processing are included as standard.
Billing
Per minute or as a dedicated team, depending on volume and availability. You get a quote after the intro call.

Frequently asked

Which CRM systems do you work with?

With your existing system. On request we also build a custom CRM, see Software & processes.

Which languages does the team work in?

In all languages spoken in Europe. The team is based exclusively in Germany.

Is the service GDPR compliant?

Yes. A data processing agreement under Art. 28 GDPR and EU data processing are included as standard.

More call centre services

Let us pick up.

Tell us which channels, hours and languages you need. You get a concrete quote.

Request a quote →Call 030 70016542