AI voicebot
Clieni Media deploys AI voicebots that answer calls, resolve standard requests themselves and hand over to people when needed. Your line is never busy.
Typical uses
- [01]Opening hours, status and appointment queries
- [02]Pre-qualification before the conversation with the team
- [03]Round-the-clock availability
How it works
- 01
Clarify needs
Which requests, which hours, which languages, which volume? We capture everything in one call.
- 02
Guide & onboarding
Call guide, answers to common questions, escalation paths. The team gets to know your business.
- 03
Go live
Call forwarding, inbox or chat are connected. From then on our team answers in your name.
- 04
Reports & refinement
Regular reports, feedback from conversations and ongoing process improvement.
- Team in Germany
- Our call centre team works exclusively in Germany, in all languages spoken in Europe.
- Data protection
- A data processing agreement under Art. 28 GDPR and EU data processing are included as standard.
- Billing
- Per minute or as a dedicated team, depending on volume and availability. You get a quote after the intro call.
Frequently asked
Do callers know they are talking to an AI?
The voicebot identifies itself as a digital assistant. Anyone who wants to speak to a person is put through.
Which languages does the team work in?
In all languages spoken in Europe. The team is based exclusively in Germany.
Is the service GDPR compliant?
Yes. A data processing agreement under Art. 28 GDPR and EU data processing are included as standard.
More call centre services
- Inbound & customer hotline →
- Outbound, appointment setting & lead qualification →
- Full customer service outsourcing →
- Email outsourcing →
- WhatsApp customer service →
- Live chat & chatbot →
- 24/7 hotline & emergency hotline →
- Cloud phone system →
- Back office & case handling →
- Receivables management & dunning →
- FinTech & trading customer service →
- Multilingual customer service →
- First & second level support →
- Order taking & reservations →
- Applicant management & recruiting hotline →
- Complaint management →
- Data & CRM maintenance →
- Surveys & customer satisfaction →
- Emergency & on-call hotline →
Let us pick up.
Tell us which channels, hours and languages you need. You get a concrete quote.